We aim to respond to emails within two working days, letters within five working days, and to phone calls either on the day or the next working day if it’s made outside of working hours.
Please note that during busy periods, such as emergency or disaster appeals, it might take us longer than usual to get back to you. You can also donate online or by calling our Supporter Care team.
Support Lonely Orphans today. Together, we’re saving lives. Together, we’re one family.